Lakeview is rated ‘Good’ by Care Quality Commission

Lakeview care home in Leigh, Wigan is celebrating after being awarded a ‘Good’ rating from Care Quality Commission (CQC) in its latest inspection.

The inspector awarded the home an overall rating of ‘Good’ in all five of the key areas - safe, caring, effective, responsive and well-led. Read the full report.

The inspection found that people who used the service and visitors provided positive feedback about the service and felt safe in the home.

During the inspection, comments from service users and relatives included "I feel very safe and they are lovely people" and "I think my husband is very safe living at the home and appears to be well looked after."

The report also commended the service for its leadership, management and governance.

During the inspection, the home showed how service users, relatives and staff were involved in how it was run, and that it used feedback to make improvements.

We’re proud to run a number of initiatives to support service user and colleague engagement, including annual surveys, Service User Ambassadors and regular meetings.

Maxine Buckley and the management team were praised for being “very good and very approachable”, which ensures that the home is “… first class” and that “the staff are very good and nothing is too much trouble."

Read more about Lakeview.