Mental health care

We support adults living with a range of complex mental health diagnoses including acute mental illness, acute depressive illness, psychosis, schizophrenia, bipolar disorder and dual diagnosis. Many of the people we support present with co-morbid presentations including self-harm, substance misuse, self-neglect and other complex needs.

We understand that a person’s mental health is a journey, and that everyone’s experience of mental health is different.

Finding the right home, with the right support, is an essential part of overcoming mental health challenges

Our mental health services provide 24-hour care in a community-based setting, that’s less restrictive than acute and secure settings. .

People are often referred to us when their actions and behaviours pose a risk to themselves and/or others.

Together with individuals and professionals, we create care plans designed around individual goals, with the ultimate aim of stabilisation and discharge.

Our approach to mental health care

We work with individuals, their loved ones and professionals to ensure a safe, smooth transition from admission to discharge.

This involves a detailed clinical needs assessment, a community fit assessment, and input from Exemplar Health Care clinical experts.

Thanks to our high staffing levels that are based on individual need, we can adapt our approach and care to meet every person’s needs.

Together with loved ones and fellow professionals, we design individual care plans that reflect a person’s holistic needs.

We also work in partnership with local authority partners, NHS services and other community bodies to strengthen care when needed.

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Service user and carer playing cards
Physio sat smiling at the camera

Care from a multidisciplinary team

Our mental health care homes have a dedicated clinical, therapy and support team which includes trained Health Care Assistants and Registered Nurses.

People also have the support of Exemplar Health Care clinical experts, who work together to share learnings and best practice, and facilitate continued care pathways.

They include:

  • Behaviour Support Practitioners

  • Mental Health and Behaviour Support Team

  • Neurological and Rehabilitation Services Consultant

  • Speech and Language Therapist

  • Consultant Psychiatrist (in times of crisis).

Positive behaviour support

Many of the people we support are considered to display behaviours that are ‘too complex’ for mainstream care providers.

At Exemplar Health Care, we help them manage, reduce, and even eliminate these behaviours.

Our Exemplar Health Care clinical experts, including our Behaviour Support Team and a Consultant Psychiatrist, are available in times of crisis, and all colleagues complete Exemplar Positive Behaviour Support (EPBS) training (certificated by Bild ACT).

By understanding the causes and implementing management strategies, we aim to reduce the frequency and intensity of behaviours of concern within 12 weeks of admission.

Nurse sat with service user
Service user and carer placing an order in a shop

Meaningful person-centred engagement

In addition to our nursing interventions, we offer life skills development and occupational therapy led interventions which include:

  • activities to boost self-esteem

  • community involvement

  • daily living skills development

  • educational programmes

  • family integration

  • financial management training

  • sensory strategies

  • social skills development

  • strength building.

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