Over 50% of the people we support come to live with us following one or more failed placements elsewhere.
That disruption is extremely detrimental to their health, wellbeing and recovery.
It’s also costly, time-consuming and difficult to manage, and places huge pressure on the NHS.
Our holistic approach to care means people get the right care, from the right team, the first time round.
With this approach, we aim to stop the cycle of failed placements and reduce re-admission to hospital or acute settings.
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As demand for community-based high acuity services increases, and with increasing pressures of delayed transfers of care, we can work flexibly and efficiently to find long and short-term solutions for your complex care placements.
My Exemplar Care Profile
My Exemplar Care Profile combines person-centred planning with real-time reporting across 16 domains. Using Nourish, we deliver clinically informed, collaborative care tailored to each person’s needs, preferences, and goals.
Clinical governance, safety and quality
In the ever-evolving world of healthcare, we’re constantly seeking ways to enhance quality of care, improve safety and streamline operational processes.
How are Exemplar Health Care homes different?
Exemplar Health Care homes aren’t standard residential/elderly care or supported living services.
The acuity of our services sits just beneath a hospital setting, meaning the needs of the people we support are often ‘too complex’ for mainstream care providers.
We agree with the approach of many local authorities to support people to live in their own homes for as long as possible.
Our care supports people when this is no longer suitable, safe or appropriate.
Our homes are designed into small, often 10-bed, communities. With this small group living, we’re able to provide homely and supportive environments that are more responsive to individual needs.
How do you scope demand for new care homes?
We work closely with local authorities and ICBs to understand the needs of local communities, and offer cost effective solutions to meet demand for high acuity services.
Whilst we always put the needs of the local community first, we also support placements from the wider ICB area, where provision isn’t available locally.
We also work with external consultants to consider the transport implications, staffing requirements and local resources required to support the home.
What impact do your homes have on primary care resources?
Our homes have in-house multidisciplinary teams of Registered Nurses, Health Care Assistants, Occupational Therapists, Physiotherapists, Therapy Assistants and Activities Coordinators.
People also have access to our clinical experts including our Behaviour Support Team and Consultant Psychiatrist in times of crisis, and our team of Lead Nurses for respiratory care, Huntington’s disease and mental health.
This enables people to access holistic care in their home, reduces demand on local primary care services, and decreases the likelihood of readmission to hospital or secure settings.
When we open a home, we stagger admissions over the first 18-24 months to avoid overloading local services.
How much is your average weekly fee?
Due to the complexity of the people we support, we don’t operate with a ‘one size fits all base’ costing fee.
Our assessments are person-centred. We start with zero hours and build in all time required to meet the person’s needs and goals.
Our higher-than-average staffing levels, in-house multidisciplinary team, clinical experts and bespoke training enable us to meet people’s complex holistic needs.
This means that our weekly fees are often higher than other care providers, sitting in the ‘exceptional’ category of local frameworks.
What’s your assessment process?
Due to the complexity of the people we support, our assessment process involves a detailed clinical needs assessment, a community fit assessment and input from Exemplar Health Care clinical experts.
This ensures that we can meet people’s holistic needs and they’re the right fit for the existing community in the home.
Our detailed costing report outlines the support required to enable people to achieve their goals.
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