When it comes to person-centred care, we believe that the people we support are best placed to advise on what will make a positive difference to their lives.
That's why we encourage individuals, or groups of individuals, to come together to influence the way our services are designed and delivered.
At the heart of our commitment to co-production, is our Service User Council - a collective of ambassadors from each of our care homes who come together to make important decisions about their home and the wider organisation.
Service User Council
Service User Ambassadors take on roles in their homes and lead on activities and projects across the company.
Each of our care homes has at least one Service User Ambassador who acts on behalf of their fellow residents on the Service User Council.
The council meets every month to lead on a range of projects such as:
developing our service user holiday policy
organising company-wide competitions
co-producing the curriculum for Sheffield Hallam University’s 'Learning Disabilities Nursing and Social Work' course.
Service user roles
Having a role promotes a sense of purpose, pride and confidence.
We support people to take on roles in their home and the wider company, when they wish.
There are lots of roles people can get involved in, including:
being a tour guide for visitors
chairing service user meetings
delivering newspapers and post
gardening
interviewing job candidates
inducting new colleagues
running the home's cafe or tuck shop.
The Exemplar Express newsletter
The Exemplar Express newsletter is written by our service users, for our service users.
It includes stories from our homes, advice pieces and games for fun.
The latest newsletter was written by Alex, Service User Ambassador at Maypole Grove.
March 2024 newsletter
In this edition:
Service User Council meetings are proving a hit
horsing around with Quarryfields
always making 'every day better'
match of the day: Derby edition
looking for pen pals
holidays with Exemplar Health Care.
December 2023 newsletter
In this edition:
fundraising for Children in Need
Service User Council meeting in Sheffield
going pink for Breast Cancer Research UK
a poem from Branwn, service user at Greenacre Park, about living with Parkinson's.
October 2023 newsletter
In this edition:
the final of Exemplar's Got Talent
table tennis tournament at Wykewood
Simon's trip to watch The Hundred
self-care to do's
a halloween story.
Explore over 50 care homes across England, supporting adults living with complex needs.
Join over 100 ICBs and local authorities in choosing Exemplar Health Care for complex care placements.
Discover rewarding careers in care with stable roles and plenty of opportunities to grow.
Contact our friendly team for assistance with referrals, job enquiries or any questions you have.