David Pancott
David Pancott is Chief Information Officer at Exemplar Health Care. He brings 17 years of experience in the healthcare sector, leading the organisation’s IT strategy and goals.
Trained as an Information Systems Security Professional (CISSP) and holding a degree in business, David has extensive expertise in IT security, communications, software development and service delivery.
Throughout his career, David has held senior roles such as Software Development Manager, Head of Business Systems and Head of IT.
He's contributed his skills across several healthcare organisations, including the British Nursing Association, Nestor Healthcare Group, Allied Healthcare and SAGA Healthcare.
At Exemplar Health Care, David ensures that all IT solutions are designed with the needs of our colleagues and service users in mind, aiming to deliver the best possible experience for everyone involved.
"My favourite Exemplar Health Care value is ‘Responsive’ - being agile, listening, and adapting quickly to the needs of colleagues and residents. In technology, this is essential to ensuring our systems and support enable high-quality care, 24/7.
"There's clear sense of purpose the direct connection between what we do in IT and the quality of care delivered across our homes. It’s motivating to know that the systems and services we provide genuinely make a difference to colleagues and residents.
"I’m particularly proud of how the IT function has scaled and evolved to better support the organisation’s growth - improving resilience, strengthening security, and enabling more efficient ways of working across the business.
"Looking ahead, I’m excited about continuing to modernise our technology, making better use of data, and supporting innovation that enhances both colleague experience and resident care."
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