Annie moved into our Copperfields care home in Leeds following a failed placement at another care provider. She now gets the care she needs, from the trained team at Copperfields, which has supported her to become more independent. She lives a fulfilling life at Copperfields and enjoys taking part in a range of activities, including being the Service User Ambassador at the home.
The things I like about Copperfields are the carers - well my friends - and the residents. I have never been in such a supportive place in all my life. The staff support me with my independence. I have learned to trust people and it's special because I am treated with respect.
Annie - Resident at Copperfields
When Anthony moved into Lakeview care home in Leigh, he had been disabled for around three years, with several conditions that affect his neurological signalling between his brain and other parts of his body. He needs specialist nursing care as he's unable to self medicate due to his asthma, and can't be left alone without emergency interventions. Since moving to Lakeview, he has become the home's Service User Ambassador and enjoys taking part in a range of projects including updating the WiFi across Exemplar Health Care's homes and developing a service user app.
The care teams help with my independence simply by letting me lead. Originally, it was them trying to push me to be more independent, to do things. Now they let me lead, if I want to do something, they will help me do it. They join in my activities rather than asking me to join in theirs, and they will sit with me and they'll talk about it. Or they will support me in my work as an ambassador for the home.
Anthony - resident at Lakeview
Sarah lives in our Ribble View care home in Preston. She moved into Ribble View following a stay at a rehabilitation centre in Southport. She loves the friendly team who work at the home - she says: "They make you feel as though they are your friends and they’re not there to look after you."
Sarah is the Service User Ambassador at Ribble View and loves coming up with new ideas to make the home even better. She loves that this role gives her a sense of purpose and says that it makes her feel more accepting of her disabilities.
I’d say come here. It’s the best place I’ve been. And I felt settled more a less straight away. It’s comfortable. It feels like 'your' home not 'a' home.
Sarah - resident at Ribble View