Make a referral

As the demand for high-acuity community-based services increases, and with the increasing pressures with delayed transfers of care, we can work flexibly and efficiently to find long and short-term solutions for your complex care placements.

To ensure our home is the right fit for the individual, we work closely with them, their loved ones and professionals throughout the referral, assessment and admission process.

Upon making a referral, our Clinical Assessors can often do an assessment within 48 hours.

To make a referral:

Form submitted successfully

The referral process

1
Referral and assessment

After making a referral, a Clinical Assessor will carry out a care needs and community fit assessment.

If suitable, we’ll submit a formal assessment report and costing.

2
Admission and placement

We’ll work with the individual, their family, commissioners and clinicians to agree their goals and write a care plan that’s tailored to their needs and goals.

3
Pathway planning and discharge

We’ll regularly review people’s outcomes and if suitable, explore their options for discharge into the community or lower acuity settings.

Our care is completely person-centred. We don’t operate with a ‘one size fits all base’ costing fee or ‘core’ fees.

We start each assessment with zero hours and build in all time required to meet the person’s needs.

If you can’t find what you’re looking for, here are some of the frequently asked questions we get asked.

If you’ve received a costing report from us and need some help understanding it, download our short ‘Understanding your costing report’ guide.

Find a care home

Explore over 50 care homes across England, supporting adults living with complex needs.

Make a referral

Join over 100 ICBs and local authorities in choosing Exemplar Health Care for complex care placements.

Find a job

Discover rewarding careers in care with stable roles and plenty of opportunities to grow.

Contact us

Contact our friendly team for assistance with referrals, job enquiries or any questions you have.