Complex care in Newbold, Rochdale
Welcome to Thames House, where we provide exceptional nursing care for adults living with complex mental and physical health needs arising from a primary mental health or neurological diagnosis.
Located on Thames Street in Rochdale, Thames House has 20 bedrooms across two small, purpose-built units, creating a homely and supportive environment that’s more responsive to individual needs.
With a nurse-led team of Registered General, Mental Health, and Learning Disability Nurses, we provide highly personalised, integrated nursing care, ensuring people receive the right support for their physical health conditions, mental health needs, and overall wellbeing.
We’re dedicated to making every day better for the people we support, helping them lead meaningful lives and achieve their personal goals.
Whether you’re a healthcare professional seeking a complex care placement, or you’re exploring care options for a loved one, view our services below or contact us to find out more.
Our care
The people we support at Thames House would often be in a hospital or higher acuity setting if not placed with us.
Our care enables them to stay in the community, closer to their loved ones.
Registered with CQC for:
Caring for complex conditions:
Look around Thames House
Thames House has 20 bedrooms, each with an en-suite, across two units.
With this small group living, we’re able to provide a homely and supportive environment that’s more responsive to individual needs.
The home has communal dining and living spaces, an activities hub and a large accessible garden.
We offer a variety of accessible baths and showers for a range of mobility needs.
Thames House is near local amenities and transport links, helping people stay connected to the community.
Who we support
The people we support at Thames House typically have a primary mental health or neurological diagnosis, alongside complex physical health conditions such as bladder and bowel conditions, cognitive impairments, mobility impairments, pressure ulcers/wounds, and respiratory conditions.
Our nurse-led team is trained to manage clinical interventions, including catheters, PEGs, and tracheostomies, which can be more challenging when combined with a mental health diagnosis and/or behaviours of concern.
To ensure a truly holistic approach, people can also access Exemplar Health Care’s regional Physiotherapist and Occupational Therapist where assessed needs are identified.
Community-fit in the home
Instead of grouping people by age, we prioritise ‘community fit’, building a diverse, inclusive, and engaging community that complements personalised goal setting, care planning, and meaningful activities.
The right care, the first time
Many of the people we support have experienced failed placements due to the complexity of their needs.
With individualised staffing levels, positive risk-taking, and a focus on maximising independence, we support people at their own pace, building trust and confidence over time.
Through our highly skilled team and integrated clinical approach, we aim to provide a stable and supportive home where individuals can thrive – ending the disruptive and expensive cycle of failed placements and hospital readmissions.
Join our team and make a difference at Thames House
No matter who you are or what experience you have, there are many ways you can make a difference at Thames House.
The people who live in our home need care from a variety of colleagues.
Our roles range from Registered Nurses and Health Care Assistants to Housekeepers and Cooks, and every member of our team has a vital part to play.
We’re proud to be a National Living Wage employer, offering stable employment in an inclusive, values-led environment.
What’s happening at Exemplar Health Care
Getting to Thames House
Directions to Thames House
Thames House is a short drive from the M62 and other major roads including the A6193.
If you're travelling west on the M62, exit at junction 2, towards Milnrow/Shaw/A640.
If you're travelling east on the M62, exit at junction 20 towards the A627(M).
Thames House is situated just off York Street.
There are limited parking spaces in the home’s car park. Street parking is available alongThames Street.
Public transport to Thames House
The home is a short walk from several bus stops.
Crawford Street (stop ID: MANDWPMP), which is accessed by various bus routes.
Crawford Street (stop ID: MANDWPMJ), which is accessed by various bus routes.
There's also a train station in the local area.
Rochdale Railway Station - 0.7 miles away (14 minute walk).
Explore over 50 care homes across England, supporting adults living with complex needs.
Join over 100 ICBs and local authorities in choosing Exemplar Health Care for complex care placements.
Discover rewarding careers in care with stable roles and plenty of opportunities to grow.
Contact our friendly team for assistance with referrals, job enquiries or any questions you have.