Holistic care from trained in-house teams
Our high staffing levels of Registered Nurses and trained Health Care Assistants are determined by each person’s individual needs. This enables us to work at their own pace and build trust, provide support with all aspects of their life and ensures the safety and welfare of everyone living in the home, which leads to improved person-centred and longer-term outcomes.
Each of our homes has an experienced Nurse-led management team and a trained in-house team of Registered Nurses, Health Care Assistants and Life Skills/Activities Coordinators, as well as access to our central clinical experts, Consultant Psychiatrist and Behaviour Support Specialists.
Some of our homes also have in-house Therapy Teams, including Physiotherapists and Occupational Therapists.
This enables people to access holistic care and a range of services in a community-based home that’s closer to their friends and family.
Choose Exemplar Health Care, choose once
Finding the right nursing care for adults living with complex and high acuity needs can be difficult. Not all services have the right facilities and expertise to meet people’s complex needs, particularly those who display behaviours of concern, which can often lead to placements failing. This causes significant distress for individuals and their family members, as well as increasing the cost to the local health and social care system.
At Exemplar Health Care, we have the right experience, skills and staffing levels to provide the specialist care required to support those living with complex needs. Around 60% of our service users come to us following a failed placement.
Our high staffing levels and holistic approach to care ensure that people get the right care, at the right time, the first time round. This avoids the distress experienced by people and their families when their placement breaks down, as well as reducing re-admission to acute settings and decreasing the cost of care to commissioners.
The right care, the first time round: Annie's story
Annie moved into our Copperfields care home in Leeds following a failed placement at another care provider. She now gets the care she needs, from the trained team at Copperfields, which has supported her to become more independent. She lives a fulfilling life at Copperfields and enjoys taking part in a range of activities, including being the Service User Ambassador at the home.
The things I like about Copperfields are the carers - well my friends - and the residents. I have never been in such a supportive place in all my life. The staff support me with my independence. I have learned to trust people and it's special because I am treated with respect.
Annie - Resident at Copperfields